{"id":16,"date":"2023-10-16T09:46:18","date_gmt":"2023-10-16T07:46:18","guid":{"rendered":"https:\/\/dev.engiby.ch\/?page_id=16"},"modified":"2025-01-16T11:14:01","modified_gmt":"2025-01-16T10:14:01","slug":"support","status":"publish","type":"page","link":"https:\/\/engiby.ch\/cms\/web\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”0px||0px||true|” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]Accueil<\/a><\/span><\/span>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.22.2″ _module_preset=”default” title_font=”|600|||||||” global_colors_info=”{}”][\/et_pb_post_title][et_pb_divider color=”#EEEEEE” _builder_version=”4.22.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”||||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_2_font_size=”20px” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Communication drivers<\/h2>\n

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IEC 60870-5<\/a>\u00a0overview page for IEC 60870-5-101 and IEC 60870-5-104<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

M-Bus: List of devices<\/a>\u00a0<\/span>supported by the FBox driver library<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

M-Bus: Frequently asked questions<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

M-Bus: NG-MScan2<\/a>, the free PG5 Add-on tool for scanning M-Bus<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Modbus in general: Frequently asked questions<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Modbus\/TCP: Frequently asked questions<\/a><\/p>\n

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Modbus\/TCP:\u00a0<\/span><\/a>Trouble shooting<\/span><\/p>\n

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Modbus Serial:<\/a>\u00a0<\/span>Trouble shooting<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Modbus FBox library:<\/a>\u00a0release notes<\/span><\/p>\n

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Siemens 3964(R): Frequently asked questions<\/a><\/p>\n

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Update service<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Update Service:\u00a0<\/span><\/a>Engiby proposes an Update Service to users of Engiby Libraries and Engiby Tools.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”||||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_2_font_size=”20px” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Engineering and data acquisition<\/h2>\n

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Engiby Configurator:<\/a>\u00a0Description of a tool that allows the use of MS Excel for the driver configuration<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Data acquisition with Saia PCD(R):\u00a0<\/span><\/a>A comparision of the concepts of data acquisition<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

NG-Dump:<\/a>\u00a0Description of a Data Dumper for Saia PCD(R)<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

NG-Trace:<\/a>\u00a0Trace buffers for PCD (freeware)<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

NG-Server:\u00a0<\/span><\/a>Description of the NG-Server concept for centrally collecting data from Saia PCD(R) systems<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”||||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_2_font_size=”20px” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Saia PCD\u00ae<\/sup>\u00a0and Saia PG5\u00ae<\/sup>\u00a0Suite related<\/h2>\n

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Update to Saia PG5\u00ae Controls Suite V2.3<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

License validity and registration procedure in PG5 2.0 to 2.3<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Library Registration in PG5 1.4<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Library Registration in PG5 1.2 and 1.3<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”3px||3px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Library installation for very old PG5 versions<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”||||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_2_font_size=”20px” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

General<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”1px||1px||true|false” border_width_top=”1px” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”no-mb” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

TeamViewer support module<\/a><\/p>\n

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Privacy policy<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”]<\/p>\n

www.engiby.ch\/support<\/strong><\/span><\/h5>\n

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Accueil<\/a><\/span><\/span>Communication driversIEC 60870-5\u00a0overview page for IEC 60870-5-101 and IEC 60870-5-104M-Bus: List of devices\u00a0supported by the FBox driver libraryM-Bus: Frequently asked questionsM-Bus: NG-MScan2, the free PG5 Add-on tool for scanning M-BusModbus in general: Frequently asked questionsModbus\/TCP: Frequently asked questionsModbus\/TCP:\u00a0Trouble shootingModbus Serial:\u00a0Trouble shootingModbus FBox library:\u00a0release notesSiemens 3964(R): Frequently asked questionsUpdate serviceUpdate Service:\u00a0Engiby proposes an Update Service to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport - Engiby<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - 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